Privacy & Return Policy

Privacy policy:

This Privacy Policy governs the manner in which Kids Outlet Factory collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://kidsoutletfactory.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Kids Outlet Factory .

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Our Site may use “cookies” to enhance User experience. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

– Communicate with you;

– Screen our orders for potential risk or fraud; and

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS:

The Site is not intended for individuals under the age of 13 .

CONTACT US:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at laurent@miamispace.net or by mail using the details provided below:

Kids Outlet Factory

[Re: Privacy Compliance Officer]

1957 NE 149th st, Miami FL 33181, United States

Your acceptance of these terms

By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions and by the Kids Outlet Factory Privacy Policy. If you do not agree to these Terms, you should not use or access this Site. Kids Outlet Factory reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Site as your use of the site after any posting of changes will constitute your acceptance of the changes.

In order to access certain services on the Site and/or to make purchases, you will be required to provide specific information. By providing your credit card information, you represent and warrant that you have the legal right to use such credit card and you grant Kids Outlet Factory the right to provide such credit card information to third parties for purposes of facilitating the completion of transactions initiated by you. Any password provided should be safeguarded at all times. You are responsible for the security of your password and will be solely liable for any use or unauthorized use of the Site under such password. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read the Kids Outlet Factory Privacy Policy.

Kids Outlet Factory offers various subscription products, including renewable subscriptions. With respect to any subscription subject to automatic renewal, you agree that Kids Outlet Factory may submit periodic charges to your credit card until you provide notice that you wish to terminate your subscription plan.

You assume all responsibility and risk with respect to your use of this Site. The Site and all content and merchandise available through this site are provided on an “as is” and “as available” basis without warranty of any kind. Specifically, Kids Outlet Factory does not warrant that the information on this site is accurate or reliable or that the functions contained on this site will be uninterrupted or error-free. Furthermore, Kids Outlet Factory does not warrant that this site is free of viruses or other harmful components. Our responsibility is limited to repair, replacement, or refund.

KIDS OUTLET FACTORY DOES PROVIDE SUBSCRIPTION PRODUCTS THAT CAN BE CONSUMED OR APPLIED TO THE SKIN. HOWEVER, KIDS OUTLET FACTORY DOES NOT REPRESENT OR WARRANT THAT THE NUTRITION, INGREDIENT, ALLERGEN, AND OTHER PRODUCT INFORMATION ON OUR SITE IS ACCURATE OR COMPLETE SINCE THIS INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. FURTHERMORE, KIDS OUTLET FACTORY DOES NOT REPRESENT OR WARRANT THAT PRODUCTS SHIPPED TO CUSTOMERS WILL ALWAYS BE FREE OF SUCH ALLERGEN-INDUCING INGREDIENTS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON OUR SITE AND/OR THE INCLUSION OF SUCH PRODUCTS IN YOUR KIDS OUTLET FACTORY SUBSCRIPTION BOX AND THAT YOU CONSULT THE PRODUCTS’ LABEL OR CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC DIETARY OR ALLERGIC CONCERN OR QUESTION ABOUT A PRODUCT.

You agree to indemnify, hold harmless, and defend Kids Outlet Factory and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys’ fees, in any way arising from or related to your use of the Site, your violation of these Terms or the Privacy Policy, content posted to the Site by you, or your violation of any law or the rights of a third party.

We control and operate the Site from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

The laws of the State of Florida shall govern these Terms without regard to conflict of laws provisions. Any dispute relating in any way to your visit to, or use of, the Site, to the products you purchase through the Site (including a subscription plan), or to your relationship to Kids Outlet Factory shall be submitted to confidential arbitration in Florida. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction.

YOU AND KIDS OUTLET FACTORY AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Thank you for reading through these Terms and Conditions. If you have any questions, please reach out to us at info@kidsoutletfactory.com.

Refund policy:

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bassket.com .

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at laurent@miamispace.net and send your item to: 1957 NE 149th st, Miami FL 33181, United States.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping:
To return your product, you should mail your product to: 1957 NE 149th st, Miami FL 33181, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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